Frequently Asked Questions
Everything you need to know about your next style discovery.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on customs processing.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that certain limited-edition mystery items may be final sale.
How do I know which size to choose?
Each product page features a detailed size guide with measurements in both inches and centimeters. If you are between sizes, we recommend sizing up for a more comfortable fit.
Can I track my shipment?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your clothing materials sustainably sourced?
The Curiosity Box is committed to ethical fashion. We prioritize suppliers who use organic cotton, recycled polyesters, and eco-friendly dyes whenever possible.